Get Satisfaction now.

Posted on 22. Dec, 2008 by Morgan in Company News

Over here at Resume Donkey we’re always looking for ways to improve our service and make working with us easy and reliable. As part of furthering our customer service, Resume Donkey is pleased to announce that we’ve joined Get Satisfaction. You can visit our Get Satisfaction page here.

With Get Satisfaction you can now leave ideas, questions, concerns or kudos at our Get Satisfaction customer service site. The nice parts about Get Satisfaction are:

  • Get Satisfaction is well-known so you know that your customer-service inquiries are in good hands (lots of top companies use them to manage customer service)
  • You can see the progress and resolution of your customer inquiry or idea
  • You can interact with us at the company by asking questions or looking for additional insight
  • You can review other open conversations and issues with the service to find the feedback that’s most relevant to you
  • You can view our customer service record, attentiveness and satisfaction metrics

Hopefully this resource will do the following:

  • Make you comfortable working with Resume Donkey knowing that we have a transparent, best-practice customer service partner and portal
  • Build the relationships between you and us.  We want to get to know the people we help.
  • Give you a resource to communicate with us and other customers of Resume Donkey

So please check out our Get Satisfaction page, and let us know what you think of the service.  Let us know how we can help make the service better, and make it one worth using.  It’s our goal to make you all a success, and we’ll be even better at it with your feedback.

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